FAQ

Do you have a question about your stay ? We are here ton answer it. If you haven't found what you were looking for, please contact us !

 

We will do our very best to help you.

Do you provide baby equipment?

Yes, we provide a travel cot and highchair upon request when booking. Just let us know, so everything is ready when you arrive !

Are dogs allowed?

Yes, they are welcome in all our homes, subject to a supplement cost of €20 per stay, to cover additional cleaning.


Please note: we ask that you don't leave your dog alone in the property and ensure they don't disturb future guests or neighbours (no marks in the garden, excessive barking, etc.).

Can I arrive outside the stated hours?

Check-in is self-service and takes place between 4pm and 12am, and check-out is until 10am. If you have any unforeseen circumstances (delayed train, traffic jams, etc.), please contact us! We always do our best to accommodate you.

How does check-in work?

You can check in independently using a secure key box located in the garden near the entrance. We will provide you with the access code shortly before your arrival. If necessary, Anne-Emmanuelle can be contacted at any time! 

Can I book just one night?

All stays must be for a minimum of two nights.

Do we need to bring sheets and towels?

No, everything is provided! The beds are made upon your arrival and bath towels are available, so you can fully enjoy your stay.

Is there a housekeeping service during my stay?

For stays longer than two weeks, we can arrange for a mid-stay cleaning service. This service is available at an additional cost. This allows you to continue enjoying a clean house throughout your holiday. Contact us to for more information!

Is there a babysitting service?

Yes! We have a list of trusted babysitters who are available to look after your children in the evening, as holidays are also for parents! Contact us for more information and to obtain their contact details.

What should we do if we have a problem or breakdown in the cottage?

Contact us! We are available every day of the week and will respond quickly in case of an issue.

Are you truly available 7 days a week?

Yes, really! Anne-Emmanuelle is available everyday to answer all of your questions.

Do I have to pay for the end-of-stay cleaning?

Professional end-of-stay cleaning is mandatory and is charged in addition to the rental price for each house. This ensures that the accommodation is clean for the next guests, so that they too can settle in with peace of mind. 

 

Besides, you can leave without having to clean up after yourself instead of enjoying the rest of your holiday! This fee covers the complete cleaning and preparation of the house for the next guests. 

 

 

MaisonFacturation
Villa Douce – Agon-Coutainville50€
Maison Juliette – Agon-Coutainville50€
Villa Denise Petit gîte – Barneville-Carteret60€
Villa Denise Grand Gîte – Barneville-Carteret100€
Villa La Luciole100€
How does departure work?

When you leave, please ensure that you lock the door and return the keys to the box where you found them. Please leave the house tidy and in the same condition as you found it.